Privacy Policy

1. Introduction

MageBank ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our private server and website.

2. Information We Collect

2.1 Account Information

When you register an account, we collect:

• Username (display name)
• Email address
• Password (encrypted and hashed)
• Account creation date
• Last login timestamp

2.2 Game Data

While you play, we automatically collect:

• In-game character statistics and progress
• Inventory items and bank contents
• Quest completion status
• Achievement unlocks
• Trade history and transaction logs
• Chat messages and game interactions
• Playtime and session duration

2.3 Technical Information

We collect technical data to ensure security and improve service:

• IP addresses
• Device information and operating system
• Browser type and version
• Connection timestamps
• Client version and hardware identifiers

2.4 Payment Information

If you make a donation or purchase:

• Payment processor handles all financial transactions
• We only receive transaction confirmation and donation amount
• We do NOT store credit card numbers or banking details

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Operation

• Creating and managing your account
• Providing game access and functionality
• Saving your progress and character data
• Processing donations and in-game purchases
• Sending account-related notifications

3.2 Security & Fraud Prevention

• Detecting and preventing cheating, botting, and rule violations
• Monitoring for suspicious activity and unauthorized access
• Enforcing our Terms of Service
• Investigating reports of abuse or misconduct
• Preventing DDoS attacks and server exploits

3.3 Communication

• Responding to support requests and inquiries
• Sending important updates about the server
• Announcing new features, events, or content
• Notifying you of account security issues

3.4 Improvement & Analytics

• Analyzing player behavior to improve game balance
• Understanding feature usage and popularity
• Identifying and fixing bugs or performance issues
• Developing new content based on player preferences

4. Information Sharing & Disclosure

4.1 We DO NOT Sell Your Data

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

4.2 When We May Share Information

We may disclose your information only in the following limited circumstances:

• Legal Compliance: When required by law, court order, or government request
• Safety & Security: To protect against fraud, abuse, or illegal activity
• Service Providers: To trusted third-party services (e.g., payment processors, hosting providers) who assist in operating our service
• Business Transfer: In the event of a merger, sale, or transfer of assets

4.3 Public Information

The following information is publicly visible to all players:

• Your in-game username
• Character statistics and rankings
• Achievements and accomplishments
• Public chat messages

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

5.1 Essential Cookies

• Session management (keeping you logged in)
• Security and authentication
• User preferences and settings

5.2 Analytics Cookies

• Website traffic analysis
• Feature usage statistics
• Performance monitoring

You can control cookies through your browser settings, but disabling essential cookies may affect website functionality.

6. Data Security

We implement reasonable security measures to protect your information:

• Passwords are encrypted using industry-standard hashing (bcrypt)
• HTTPS/SSL encryption for data transmission
• Regular security audits and updates
• Access controls limiting staff access to sensitive data
• Automated monitoring for suspicious activity

7. Data Retention

We retain your information for as long as necessary to provide our services:

• Active Accounts: Data is retained indefinitely while your account is active
• Inactive Accounts: Accounts inactive for 2+ years may be archived or deleted
• Banned Accounts: Data is retained to prevent ban evasion
• Chat Logs: Stored for moderation purposes for up to 90 days
• IP Addresses: Retained for security purposes for up to 1 year

8. Your Rights & Choices

8.1 Account Access & Updates

You have the right to:

• Access your account information at any time
• Update your email address and password
• View your character statistics and game data

8.2 Marketing Communications

• You can opt out of promotional emails (account security emails cannot be disabled)
• Adjust Discord notification preferences in your server settings

8.3 Account Deletion

You may request account deletion by contacting our support team. Please note:

• Deletion is permanent and cannot be undone
• All character progress, items, and purchases will be lost
• Some data may be retained for legal or security purposes
• No refunds will be issued for donations or purchases

9. Children's Privacy

MageBank is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete it.

10. Third-Party Services

We use the following third-party services that may collect your information:

10.1 Discord

• If you join our Discord server, Discord's Privacy Policy applies
• We may access Discord usernames and IDs for verification purposes

10.2 Payment Processors

• PayPal, Stripe, or other payment services handle all transactions
• Refer to their respective privacy policies for payment data handling

10.3 Hosting & Infrastructure

• Our servers are hosted by third-party providers
• These providers may have access to server logs and technical data

We are not responsible for the privacy practices of third-party services. Please review their policies independently.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

When we make changes:

• We will update the "Last Updated" date at the bottom of this page
• Significant changes will be announced via Discord and in-game
• Your continued use after changes constitutes acceptance

We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Discord: Join our Discord server and open a support ticket
• In-Game: Message any staff member for assistance
• Website: Submit a support request through our website

We will respond to your inquiry within 7 business days.

13. International Users

MageBank is operated from the United States. If you are accessing our service from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States.

By using MageBank, you consent to the transfer of your information to the United States and the application of US privacy laws.